Minneapolis
 

We’re continuing to develop ways for you to manage your account hassle-free 24 hours a day, 7 days a week. This season, we have added new features just for Season Subscribers, including the ability to print your tickets at home, set up mobile tickets, exchange tickets online and transfer tickets to friends and family electronically. In order to utilize the Interactive Seat Map included in these features, it may be required to update or install Flash on your computer.

Directions for installation:
Steps to enable on Chrome.
Steps to enable on Firefox.
Steps to enable on Internet Explorer.
Steps to enable on Safari.



To learn how to take advantage of our Season Subscriber features, please follow the instructions below.



Exchange My Tickets:

Please note there is a $3.00 per ticket handling fee to exchange your tickets over the phone. The fee is waived for exchanges made online.

If exchanging into a higher priced performance or seating location, you will be responsible for paying the difference. Monies will not be refunded when opting for a lower priced performance or seat location.


VIDEO INSTRUCTIONS FOR ONLINE EXCHANGES
  1. Click HERE to log into your account or go to SUBSCRIPTIONS, then MANAGE MY TICKETS.
  2. Log into your account by entering an account number/e-mail address and password.
  3. Click MANAGE THIS EVENT next to your upcoming event, if listed below, or click MANAGE MY TICKETS under ‘My Ticket Options’ to select your EVENT from the calendar view.
  4. Click EXCHANGE TICKETS in the ‘Select an action’ section.
  5. Check the box next to the SEAT LOCATION(S) you wish to exchange then click ‘EXCHANGE’ button in the top right hand corner under ‘Manage My Tickets’ section (Figure 1).
  6. figure 1
  7. Click CONTINUE TO EXCHANGE in the pop up window (Figure 2).
  8. figure 2
  9. Select the new date you wish to attend the show and then click CONTINUE (Figure 3).
  10. figure 3
  11. Using the seating chart, select your new seats (Figure 4), then click CHECKOUT (Figure 5).
  12. figure 4
    figure 5
  13. Review the details of your exchange, making sure to double check the new show’s date, time, and seat location, and number of seats. Once confirmed, click ‘EXCHANGE SEATS’ to proceed to payment checkout process (Figure 6).
  14. figure 6
  15. Enter your password in the pop up window to confirm that you agree to exchange your tickets. Click CONTINUE WITH EXCHANGE to proceed. (Figure 7)
  16. figure 7
  17. Go through the checkout process to select your Delivery Method and your Payment Type to complete the exchange. Your original seats will not be released until you click PURCHASE TICKETS (Figure 8).
  18. figure 8
Log in to Manage My Tickets

Print My Tickets At Home:

  1. Click HERE to log into your account or go to SUBSCRIPTIONS, then MANAGE MY TICKETS.
  2. Log into your account by entering an account number/e-mail address and password.
  3. Click MANAGE THIS EVENT next to your upcoming event, if listed below, or click MANAGE MY TICKETS under ‘My Ticket Options’ to select your EVENT from the calendar view.
  4. Click PRINT-AT-HOME in the ‘Select an action’ section.
  5. Check the box next to the SEAT LOCATION(S) you wish to print then click the ‘PRINT’ button on the top right hand corner of the ‘Manage My Tickets’ section (Figure 1).
  6. figure 1
  7. Click CONTINUE TO PRINT in the pop up window (Figure 2). NOTE: If you are reprinting tickets that were never received, misplaced or stolen, please check the REPRINTING TICKETS box.
  8. figure 2
  9. Review the details of your ticket printing, check the terms of use box and click SUBMIT (Figure3).
  10. figure 3

NOTE: If you choose to print your SEASON TICKETS at home INSTEAD of receiving traditional ticket books, you will need to print out ALL season tickets individually at home.

Log in to Manage My Tickets

Transfer My Tickets:


VIDEO INSTRUCTIONS FOR ONLINE TRANSFERS
  1. Click HERE to log into your account or go to SUBSCRIPTIONS, then MANAGE MY TICKETS.
  2. Log into your account by entering an account number/e-mail address and password.
  3. Click MANAGE THIS EVENT next to your upcoming event, if listed below, or click MANAGE MY TICKETS under ‘My Ticket Options’ to select your EVENT from the calendar view.
  4. Click TRANSFER TICKETS in the ‘Select an action’ section.
  5. Check the box next to the SEAT LOCATION(S) you wish to transfer then click ‘TRANSFER’ button in the top right hand corner under ‘Manage My Tickets’ section (Figure 1).
  6. figure 1
  7. Click CONTINUE TO TRANSFER in pop up window (Figure 2).
  8. figure 2
  9. Enter in recipient’s information under CHOOSE TRANSFER RECIPIENT, and then click ADD (Figure 3).
  10. figure 3
  11. Select the TRANSFER RECIPIENT (Figure 4). In the next set of steps, you can add an Optional Message, opt for an Email Reminder and choose to have the price displayed in the email your recipient will receive.
  12. figure 4
  13. Click NEXT STEP (Figure 5) once you have finished personalizing the email.
  14. figure 5
  15. Review the details of your ticket transfer, check the box to agree to the ‘terms of use’ and click COMPLETE TRANSFER (Figure 6).
  16. figure 6
Log in to Manage My Tickets

Set Up My Mobile Tickets (on iPhone):

  1. In your mobile device browser, go to BroadwayinMinneapolis.com
  2. Find the SUBSCRIPTIONS tab at the top and click MANAGE MY TICKETS (Figure 1).
  3. figure 1
  4. Log into your account by entering an account number/e-mail address and password. (Figure 2).
  5. figure 2
  6. Click on your Upcoming Event (Figure 3) or select VIEW ALL at the bottom of your list of Upcoming Events to see a calendar view of your events (Figure 4).
  7. figure 3
    figure 4
  8. Select > under Ticket Status (Figure 5).
  9. figure 5
  10. Select ADD TO PASSBOOK (Figure 6) and then ADD (Figure 7) to have your ticket added to your iPhone’s Passbook App.
  11. figure 6
    figure 7
  12. Open the PASSBOOK App on your iPhone (Figure 8) and find your EVENT TICKET (Figure 9)
  13. figure 8
    figure 9
Log in to Manage My Tickets
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